Find premium products for your pets.

FAQs

What types of products do you sell ?

We offer a wide range of high-quality pet supplies, including toys, accessories, grooming products, and more. All our products are designed to ensure the happiness and safety of your pets.

How long does delivery take ?

We pride ourselves on fast delivery! Your orders will typically arrive within 4-7 days of being processed. You’ll receive a tracking number to monitor your order’s progress.

Are your products safe for pets ?

Yes! All our products are carefully selected to be 100% safe for pets. We prioritize quality and safety to ensure your furry friends are happy and healthy.

What is your return policy ?

We offer a 15-day return policy for unused and unopened items. If you’re not completely satisfied, contact us within 15 days of receiving your order to initiate a return. Customers are responsible for return shipping unless the item is defective or incorrect.

What if I receive a damaged or incorrect item ?

If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order. Send us an email with your order number and photos of the issue, and we’ll resolve it as quickly as possible.

How do I contact customer support ?

Our support team is available 24/7 to assist you! You can reach us via email at contact@barkandpurrco.com or through our contact form on the website. We aim to resolve all inquiries within 3-4 hours.